Privacy policy

As a veterinary practice, I hold certain information appertaining to you and your animals which is necessary to provide you with the professional service and care you expect.

I process the personal information in order to provide you with a veterinary service, to maintain animal records, treatment plans, accounts and to send you marketing and treatment reminders.

I am committed to protecting and respecting your privacy.

By visiting this website you are accepting and consenting to the practices described in this policy.

INFORMATION YOU GIVE US

This information includes your personal details, name, address, phone number, email and animal details.

Each time you visit the website, it will automatically collect your internet protocol address used to connect your device to the internet, where you connected, the internet service provider and the type of device you used.

WHY DO WE COLLECT THIS INFORMATION?

To register you and your animals with the practice
To communicate with you about your animals’ health
To record your animals’ health, treatment and apply relevant fees to your account
To inform you on the services provided and any additional good and services offered
To deal with legal queries and comply with legal obligations

WHO MIGHT WE SHARE THIS INFORMATION WITH?

You agree that for the points set out above we may share your information with :

Selected third parties who with your prior consent, provide services or consult in relation to your animals health and treatment.
Analytical and service engine providers that assist in optimising our website and social media domains
We will disclose your data if under duty to comply with legal obligations

HOW IS YOUR DATA STORED?

The following information your name, address, phone number, email, animal details and their case history is stored on a secure computer program secured by a username and password.

All archived paperwork is secured in a locked clinic cabinet with limited access.

YOU HAVE THE RIGHT TO

Request access to all your information held with us
Ask for any inaccuracies in your data to be rectified by us
Ask us not to process your date for marketing purposes
Ask for data to be erased provided it is no longer necessary for the purposes for which it was collected; you withdraw consent; you exercise your right to object and there are no legitimate grounds for processing; the data is unlawfully processed; to comply with a legal obligation.

CHANGES TO THIS POLICY

This policy may be amended at any time.

Call Us Today: 043 33 36456

Call us: 043 33 36456