Mission Statement

The team in Emma Plant Veterinary Hospital are always committed to providing a professional and courteous veterinary service to our clients. We will recognise each pet as an individual and provide treatments specific to their needs and that of their families.

We will do this by only employing an educated team that has expertise in the veterinary field. We will listen and emphasise without prejudice to our clients. We will deliver our care with kindness, commitment, and honesty.

There will always be mutual respect and trust in our client / vet relationship. We aim to offer a streamlined stress-free visit for our clients and pets. 

To our staff: we will endeavour to support a healthy work-life balance for all. We will communicate openly and honestly. We will listen to your ideas and concerns. We will nurture our new graduates and guide them to their full potential. We will value all staff equally.

We will be mindful of our responsibility to our community by educating clients on responsible pet ownership. We will recognise the need to protect our environment and where possible reduce our waste. And when our clients need us the most we will be there to comfort and to console.